Bank takes woman’s parrot in foreclosure mistake
After a long career in real estate, I can personally attest to how ineffective and feckless lenders can be in handling their business. But this one takes the cake!
An article in yesterday’s Wall Street Journal described how a contractor hired by Bank of America mistakenly entered the home of a woman who lived near Pittsburgh, PA. While she was away, he had her utilities turned off, “cut water lines and electrical wiring, damaged flooring and finishings, poured antifreeze into sinks and toilets” and took away her 11-year-old blue and gold macaw.
After many days of calling Bank of America, bank employees said they were “tired” of hearing from her. Even after she determined that the contractor had taken her pet to his office, 80 miles away, the bird was not brought back to her. She had to spend four hours to retrieve “Luke.”
Is it any surprise that she has filed a $50,000 lawsuit against the bank? The homeowner and her macaw appeared on “Good Morning America” yesterday.
For the whole story, read “B of A and the Parrott: Bird’s Eye View of the Foreclosure Mess.”