Agency: Biggest consumer problem in real estate
As a Bay Area and East Bay real estate expert witness, I continually see specifics of how agents fail their clients. I have written many articles about agency because it is the most important function of a real estate licensee. Unfortunately, few buyers and sellers understand what an agent should do for them and too many licensees are not clear about agency.
Clients, usually buyers, generally find this out when it is too late and it has cost them money and heartache. This has not changed in my 34-plus years in the business.
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